Privacy Policy
Last updated: 15 March 2026
Terane Gin (“Terane”, “we”, “us”, or “our”) operates the website https://teranegin.com.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, or interact with our services.
We are committed to protecting your privacy and complying with the Privacy Act 2020 (New Zealand).
1. Information We Collect
We may collect the following types of personal information.
Information You Provide
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order history
- Payment details (processed securely by third-party payment providers)
Payment information is not stored on our servers.
Automatically Collected Information
When you visit our website we may automatically collect:
- IP address
- Browser type
- Device type
- Pages viewed
- Referring website
- Time spent on pages
- Interaction with advertisements
This information is collected through cookies and analytics technologies.
2. How We Use Your Information
We use your personal information to:
- Process and fulfil orders
- Deliver purchased products
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Detect fraud or security issues
- Send marketing communications (if you opt in)
3. Email Marketing
If you subscribe to our newsletter or marketing communications, we may send emails about:
- New product releases
- Promotions
- Events
- Brand news
You can unsubscribe at any time using the unsubscribe link in any email.
We use Klaviyo to manage email communications.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Enable core website functionality
- Analyse website traffic
- Personalise advertising
- Track product interest and browsing behaviour
Cookies may be placed by third-party services including:
- Google Analytics
- Google Ads
You can disable cookies through your browser settings, though some parts of the website may not function correctly.
5. Third-Party Services
We may share necessary information with trusted third-party providers who help us operate our business, including:
- Payment processors
- Shipping providers
- Email marketing platforms
- Website analytics providers
- Advertising platforms
These providers only receive the information required to perform their services.
6. Payment Security
All payments are processed securely through third-party payment providers such as:
- Stripe
- PayPal
Payment information is encrypted and processed directly by these providers.
Terane Gin does not store credit card details.
7. Age Restrictions
Because we sell alcoholic products, customers must be 18 years or older to purchase from our website.
By placing an order you confirm that you are legally permitted to purchase alcohol in your jurisdiction.
8. Data Retention
We retain personal information only as long as necessary to:
- fulfil orders
- comply with legal obligations
- resolve disputes
- maintain business records
Order records may be retained for tax and regulatory compliance.
9. Your Privacy Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Request access to personal information we hold about you
- Request correction of your personal information
- Request deletion of your personal data where applicable
To make a request, contact us using the details below.
10. Security
We take reasonable steps to protect your personal information using:
- SSL encryption
- secure hosting
- restricted access to customer data
- trusted payment providers
However, no method of internet transmission is completely secure.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
The latest version will always be posted on this page.
12. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Terane Gin
Email: hello@teranegin.com
Website: https://teranegin.com